Services

 

Global Services composed a comprehensive program of services to be assure that valuable pipe blasting, coating and handling equipment and processes carry on working 24/7. This prevents our partners from unplanned service calls and unnecessary costs for replacement of parts. For optimum pipe coating results, Global Services supplies wide scope of services, which consists of:

What are the benefits of service?

  • Regularly scheduled maintenance and inspections prevent unnecessary failures, downtime is minimalized
  • Assured optimization of pipe blasting, coating and handling equipment and process lines
  • Keep Selmers expertise in-house anywhere, anytime
  • Keep the costs as predictable as possible, as there is a good chance that potential failures can be identified and before they become critical.
  • Remote support and 24/7 helpdesk for urgent technical issues

 

Services

Preventive Maintenance Program and 24/7 support

To maintain the highest levels of performance of equipment, Selmers strongly recommend regular scheduled maintenance, inspections and training. Depending on the situation and needs, Global Services offers wide scope of services. A good example of custom made services is the Preventive Maintenance Program, this software package provides insights into:

  • Equipment
    • Manage the basic information of your equipment
    • Schedule preventive maintenance
    • History (preventive, failures, work orders)
  • Preventive Maintenance
    • PM list for next weeks planning
    • Work orders
    • Based on calendar (week, month, year) or running hours
  • Reports
    • Equipment list
    • Preventive maintenance list
    • Corporate reports

Despite of preventing measures, Global Services is able to give live remote support due to our secured VPN server and our 24/7 technical helpdesk (+31) 251 729555.

How Global Services supports?

From the moment a plant has been commissioned, Global Services acts as the central coordinator for all Selmers partners and assist in requests for information, field service and maintenance. A full record of the history of events is being kept during the full duration of partnerships. Partners are always assured to speak to the same employee, who knows the full history of the plant and therefore respond in the most effective manner possible. Global Services is pleased to arrange a custom-made service package to fulfill all the needs of its partners. For emergency calls please use phone number (+31) 251 729555.

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